Microsoft to update Copilot terms after 'entertainment' criticism

Microsoft plans to update its terms of use for Copilot following criticism on social media regarding language that described the artificial intelligence tool as being solely for entertainment purposes. The online criticism focused on terms stating that Copilot is for entertainment purposes only, which users argued contradicted the tool’s professional marketing. A Microsoft spokesperson told PCMag that the company plans to update its legacy language regarding Copilot’s usage. According to PCMag, the spokesperson stated that as the product has evolved, the legacy language no longer reflects how Copilot is used today and will be altered in the next update. This upcoming update is intended to address the legacy language that has remained in the terms of service.

The terms of use, which were last updated on October 24, 2025, contain a disclaimer regarding the tool’s reliability. In the document, Microsoft warns: “It can make mistakes, and it may not work as intended. Don’t rely on Copilot for important advice. Use Copilot at your own risk.” This sensitive characterization highlights the gap between the product’s marketing and its legal boundaries. The document explicitly cautions that the AI can make mistakes, reinforcing the idea that users should not rely on it for critical tasks. By instructing users to use the tool at their own risk, the company legally distances itself from any incorrect advice or errors the system might generate.

Microsoft is not the only technology company employing such disclaimers. Other artificial intelligence developers, including OpenAI and xAI, maintain similar legal disclaimers. According to Tom’s Hardware, both companies advise users not to rely on their models’ outputs as a sole source of truth. Specifically, OpenAI cautions users against relying on its output as “a sole source of truth or factual information,” while xAI advises users not to treat its model’s output as “the truth.” These disclaimers reflect a broader industry pattern where AI providers warn users about the factual limitations of their systems.

Why it matters

This shift highlights the tension between how AI companies market their tools for professional use and the legal disclaimers they maintain to limit liability for model errors.