Amazon Pharmacy to expand same-day delivery to nearly 4,500 U.S. cities

Amazon Pharmacy plans to expand its same-day prescription delivery service to nearly 4,500 U.S. cities and towns by the end of the year. The expansion, which the company announced on Wednesday, will add nearly 2,000 new communities to the Amazon Pharmacy network. This rollout will cover customers in newly served U.S. states, including Idaho and Massachusetts. The initiative represents a scaling of the company’s pharmacy logistics to reach more U.S. communities, integrating its pharmacy services with its broader logistics network to compete on speed and convenience.

The expansion builds on Amazon’s existing pharmacy infrastructure, which has been developed over several years. The company launched Amazon Pharmacy in 2020, two years after its $753 million acquisition of PillPack, a prescription medicine delivery service. Amazon launched RxPass in 2023. This service offers members of Prime—Amazon’s subscription membership program—in the U.S. as many generic versions of medications as they need for a $5 monthly fee.

The company is positioning the logistics expansion as a way to address patient access. John Love, vice president of Amazon Pharmacy, emphasized the need to simplify how patients receive care. “Patients shouldn’t have to choose between speed, cost, and convenience when it comes to their medication, regardless of where they live,” Love said. He stated that by combining pharmacy expertise with the company’s logistics network, Amazon is removing critical barriers and helping patients start treatment faster, setting a new standard for accessible, digital-forward pharmacy care.

Alongside its digital and home-delivery services, Amazon is also establishing physical touchpoints for immediate access. In October, the company debuted prescription vending machines at clinics run by One Medical, the primary care clinic chain owned by Amazon. These in-office kiosks, operated by Amazon Pharmacy, allow patients to pick up their prescribed medications immediately following their appointments. This setup distinguishes immediate physical pickup from the broader home-delivery network, offering patients multiple avenues to receive their treatments.

Why it matters

Amazon is scaling its pharmacy logistics to reach more U.S. communities, integrating its pharmacy services with its broader logistics network to compete on speed and convenience.